CUSTOMIZED SOLUTIONS STORY 2

Smart outsourcing that succeeds

Know an (e)book by its cover

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What the client wanted: A professional-quality e-book in French, German, Spanish and Italian versions.

What we provided: A translation team of native speakers working with experts in illustration, digital photography, e-book design and desk top publishing, using tools such as Adobe’s Creative Suite, Framemaker and Pagemaker.

How the client rated us: (5 “Best” on a scale of 1 – 5)

What the client said: “” I finally found a team that could take my vision and turn it into reality. Very easy to work with and easy going. I recommend their work highly and can’t wait till the next project. “”

Our takeaway: The key to client satisfaction lies in providing a comprehensive set of services on a one-stop basis, and then communicating smoothly and efficiently from start to finish of the job. Genuinely caring for the customer ‘s comfort and peace of mind will always carry the day.

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HOW WE WORK

Step 1

ENGAGE

We meet, on- or off-line, get acquainted and talk about the job, your goals, and priorities.

Step 2

EXPLORE

We scope the job, develop alternatives and settle on a solution that you approve.

 
Step 3

EXECUTE

We do the work as agreed, with opportunity for progress checks at set milestones.

Step 4

PERFECT

We make sure that the work meets all your final specs and our quality criteria.

Step 5

DELIVER

We deliver the translation in “good to go” form to you.